policies – Wireless internet policy

 

The Horry County Library System offers FREE wireless access at all library locations for patrons to use with their own personal notebooks, laptops and other mobile devices. These access points are unsecured, accessible 24 hours a day, 7 days a week and filtered to comply with CIPA regulations. A patron’s use of this service is also governed by the library’s Internet Policy.

 

NOTE:

  • As with most public wireless “hot spots,” the library’s wireless connection is not secure. There can be untrusted parties between you and anybody with whom you communicate with, and any information being transmitted could potentially be intercepted by another wireless user. Cautious and informed wireless users should choose not to transmit personal information (credit card numbers, passwords and any other sensitive information) while using any wireless “hot spot.” Please take appropriate precautions when using this service.
  • Library staff cannot troubleshoot problems related to your wireless device or assist in making changes to your device’s network settings and/or hardware configuration. The Library cannot guarantee that your device will work with the Library’s wireless access points.
  • All wireless access users should have up-to-date virus protection on their laptop computers or wireless devices. The library will not be responsible for any information (i.e. credit card) that is compromised, or for any damage caused to your hardware or software due to electric surges, security issues or consequences caused by viruses or hacking.
  • Printing access is not available via the wireless connection. If you need to print, please save your work to a floppy disk, jump drive or email files to yourself, then login to a wired library public access computer and send jobs to the public printer.
  • All users are expected to use the library’s wireless access in a legal and responsible manner, consistent with the library’s Computer Usage Guidelines and Internet Policy.

Use of the Horry County Library System’s wireless network is entirely at the risk of the user. The library disclaims all liability for loss of confidential information or damages resulting from that loss.

Wireless FAQs:

 

What libraries have wireless access?
Aynor Library, Bucksport Library, Conway Library, Carolina Forest Library, Green Sea Floyds Library, Little River Library, Loris Library, North Myrtle Beach Library, Socastee and Surfside Beach Library.

What do I need to access the wireless network?
To access the Library’s wireless network, you need a laptop (or suitable PDA or other portable device) equipped with an 802.11 b or g compatible wireless card. Some portable devices have wireless cards built-in while others may require you to purchase a compatible card to plug into it. Installation of the card and its associated software will vary depending upon specific device, card and operating system. Your device must be configured for DHCP. Library staff cannot assist you in making changes to the devices network settings and/or hardware configuration, nor can the Library provide network cards for your use.

How do I connect?
In most cases, you should be able to connect with the wireless network by simply scanning for the network. Details on configuring your portal device for a wireless network may vary depending upon specific models, operating system, and wireless card. For specific information on how to configure or troubleshoot your wireless connection, you will need to refer to your device’s documentation.

Can I print from the wireless network?
No, there are no printers configured on the wireless network. To print, you will need to use one of the Library’s public access computers.

Is the wireless network secured?
Like most public access “hotspots”, the Library’s wireless network in not secured. There can be untrusted parties between you and anybody you communicate with, and any information being transmitted could potentially be intercepted by another wireless user. Cautious and informed wireless users should choose not to transmit their credit card information, passwords and any other sensitive personal information while using any wireless “hot spot.” Please take appropriate precautions when using this service. All wireless access users should have up-to-date virus protection on their laptop computers or wireless devices to assist in protecting them from harm.

Can I access the Library’s catalog and electronic databases through the Wireless Network?
Yes, access to both the Library catalog and electronic databases are available through the Horry County Library System web site.
http://hcml.org You will be required to enter your library card barcode and PIN for access.

What if I have problems? Can Library staff assist?
Library staff can not provide you technical assistance in configuring your portal device or troubleshooting wireless access problems. There is no guarantee that your wireless device will work with network. The Library assumes no responsibility for the safety or security of a patron’s personal equipment resulting from the connection to the Library’s wireless network.

Disclaimer

Software and files downloaded from the Internet may contain viruses. Although the library uses anti-virus software on the library’s gateway, this may not completely protect you from getting a virus. The library is not responsible for any damages from using the Internet including but not limited to: loss of data; damage to patron property; identity theft; or any other consequences of accessing the Internet. The library has no control of the security of sending any information including credit card numbers. The library is a public facility and encourages all patrons to use proper protocol for sending private information. All computer users agree to hold the Horry County Memorial Library System harmless from any and all claims, losses, damages, obligations, or liabilities directly or indirectly relating to the use of HCML and the Internet, caused thereby or arising there from. Please be aware that you will be connecting to the Internet on our public network. This network is susceptible to viruses and spyware because the clients aren’t protected. They have security software loaded that wipes them clean at log off. We do have a firewall in place on this network but it only protects from outside threats. If there is a virus or spyware roaming internally via someone’s jump drive for example your machine would be at risk.

ADOPTED BY HORRY COUNTY COUNCIL: January 26, 2006

 LAST REVISION: January 28, 2010